- Component
- ELECTRICAL SYSTEM; EQUIPMENT:MECHANICAL:WINCH
- Problem
- Field Van, Inc (Field Van) is recalling certain 2019-2022 Sprinter vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
- Risk
- A winch that operates unintentionally increases the risk of injury.
- Remedy
- Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1-559-233-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Water can get into the wireless handheld remote used to control the winch on certain Sprinter vans. Corrosion on the remote's circuit board can cause the winch to operate without the driver intending it to, which raises the risk of injury.
To reduce the risk, remove the battery pack from the handheld remote to disable its wireless function, and inspect the remote for corrosion as the instructions describe. If you find corrosion or signs of water intrusion, stop using the remote and contact WARN customer service for a free replacement remote. A water-resistant replacement will be made available free of charge once parts are ready. You can also contact Field Van customer service at 1-559-233-8267, and check your vehicle's VIN for any open recalls.
Official recall notice
Affected vehicles
| Field Van Sprinter | 2019202020212022 |
|---|