- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
- Risk
- A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
- Remedy
- Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in the vehicle control module can cause a sudden loss of drive power, or a loss of key safety functions such as headlights or windshield wipers. Losing drive power unexpectedly, or losing lights or wipers, can reduce visibility and increase the risk of a crash.
Authorized dealers will reprogram the vehicle control module at no charge to you. Owner notification letters are expected to be mailed on May 1, 2023. You can also contact Jayco customer service at 1-800-283-8267, and check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Entegra Anthem | 202220232024 |
|---|---|
| Entegra Aspire | 202220232024 |
| Entegra Cornerstone | 202220232024 |
| Entegra Reatta | 202220232024 |
| Entegra Reatta XL | 202220232024 |
| Jayco Embark | 202220232024 |