CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
- Risk
- A battery electrical short-circuit increases the risk of a fire.
- Remedy
- Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The high-voltage traction battery pack in certain electric vehicles may experience an electrical short-circuit while driving. A battery short-circuit increases the risk of a fire.
Dealers will update and/or replace the battery management system and software, as necessary, at no cost to you. The new software will turn on the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If that happens, the battery will be replaced free of charge. Owner notification letters were mailed August 18, 2023. You can also check your VIN for open recalls and contact Kia customer service at 1-800-333-4542, referencing recall number SC267.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Kia Soul EV | 20152016201720182019 |
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