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Audi Q7 Recall 23V212: Camera Heater May Overheat and Cause a Fire

NHTSA campaign 23V212, reported March 29, 2023, 19 vehicles potentially affected.

What this recall means for you

Certain 2020 Audi Q7 vehicles may have a software incompatibility between the front camera control software and the heating element used for the front camera on the windshield. This can cause the heating element to overheat.

An overheated heating element can increase the risk of a fire. If you own an affected vehicle, the repair is free: an authorized Audi dealer will update the camera control software and replace the front camera heating element at no charge. Owner notification letters are expected to be mailed May 26, 2023. You can also contact Audi customer service at 1-800-253-2834, referencing recall number 90N7.

To check whether your vehicle has any open recalls, enter your VIN on the NHTSA recall lookup site or ask an authorized Audi dealer to check it for you.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V212Volkswagen Group of America, Inc.
Component
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Risk
An overheated heating element can increase the risk of a fire.
Remedy
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Audi Q72020