CarRecallWatch- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
- Risk
- An unlocked door may unlatch and open during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The front right-side passenger door lock on certain 2022 and 2023 Infiniti vehicles may have been fitted with an incorrect door latch. As a result, the front right-side door may not lock automatically.
An unlocked door can unlatch and open during a crash, which increases the risk of injury to occupants. Owners should check whether their vehicle is affected and have it inspected.
Authorized dealers will replace the front right-side passenger door lock assembly at no cost. Owner notification letters are expected to be mailed May 14, 2023, or you can contact Nissan customer service at 1-800-867-7669 (recall PC962). You can also check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Infiniti QX50 | 2022 |
|---|---|
| Infiniti QX55 | 2023 |