- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM
- Problem
- Prevost Car (US) Inc. (Prevost) is recalling one 2023 H3-45 vehicle. The emergency exit window may require excessive force to open. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- An emergency exit that requires excessive force to open may prevent or delay use of the exit, increasing the risk of injury in the event of an emergency.
- Remedy
- Prevost will inspect and adjust the emergency exit window, if necessary, free of charge. The owner notification letter was mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-08.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The emergency exit window on this bus may require excessive force to open. Because it fails to meet the federal standard for bus emergency exits and window retention and release, it could be slow or difficult to use in an emergency.
An emergency exit that takes too much force to open can prevent or delay escape, which raises the risk of injury if the vehicle has to be evacuated quickly.
The repair is free. Prevost will inspect and adjust the emergency exit window if needed. Owners can contact Prevost customer service at 1-866-870-2046 and refer to recall number SR23-08. Check your vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Prevost H3-45 | 2023 |
|---|