- Component
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Problem
- Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles equipped with the Special Vehicle Operations Accessory Service Kit #1 or #2 with a High Specification Vehicle Interface Connector. When the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (HVAC) including the defrost and defog systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
- Risk
- An inoperative windshield defrosting and defogging system may decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
- Remedy
- Dealers will repair the auxiliary wire harness by modifying the wire harness to include the necessary twisted loop, free of charge. Owner notification letters were mailed April 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C02.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain vehicles were built with a special accessory service kit whose auxiliary wiring can switch off the heating, air-conditioning, and ventilation systems, including the defrost and defog functions. When this happens, the windshield may not clear of fog or frost, which reduces the driver's ability to see the road and raises the risk of a crash.
The repair is free. An authorized dealer will modify the auxiliary wire harness by adding a twisted loop to correct the wiring. If you have questions, you can contact Ford customer service at 1-866-436-7332 and refer to Ford recall number 23C02. Owner notification letters were mailed April 20, 2023.
To check whether your vehicle is affected or has any other open recalls, enter your VIN on the NHTSA recall lookup site or ask your dealer. If your vehicle is listed, schedule the repair as soon as possible.
Official recall notice
Affected vehicles
| Ford Transit | 2023 |
|---|