CarRecallWatch- Component
- STRUCTURE:BODY:STEP/LADDER
- Problem
- Braun Ambulances (Braun) is recalling certain 2022 Demers ambulances, models MX164E, MX170E, MXP150E, MXP150Z, MXP153E, MXP170MLE, MXP170Z, and 2020, 2022 MXP170E. The rear step of the ambulance may fail under weight due to incorrect welding.
- Risk
- A rear entry step that unexpectedly fails while in use increases the risk of injury to the user.
- Remedy
- Braun will send a reinforcement plate to be installed on the rear step, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Braun customer service at 1-877-344-9990.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2020 and 2022 Demers ambulances have a rear entry step that was incorrectly welded. The step may fail when weight is placed on it, which can cause the user to fall.
A rear step that gives way unexpectedly while in use raises the risk of injury. Owners should stop relying on the rear step until the repair is completed, and check their vehicle's VIN for open recalls.
Braun Ambulances will send a reinforcement plate to be installed on the rear step at no cost. Owner notification letters were mailed April 11, 2023. For questions, contact Braun customer service at 1-877-344-9990.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Demers MX164E | 2022 |
|---|---|
| Demers MX170E | 2022 |
| Demers MXP150E | 2022 |
| Demers MXP150Z | 2022 |
| Demers MXP153E | 2022 |
| Demers MXP170E | 20202022 |
| Demers MXP170MLE | 2022 |
| Demers MXP170Z | 2022 |