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Jayco Seneca Recall 23V102: Missing Axle Weight Label Can Lead to Overloading

NHTSA campaign 23V102, reported February 20, 2023, 2,467 vehicles potentially affected.

What this recall means for you

Some 2022-2023 Jayco Entegra and other recreational vehicles may have certification labels that are missing the rear Gross Axle Weight Rating (GAWR). Without this information, the vehicle can be loaded beyond what its rear axle is rated to carry, which increases the risk of a crash.

If your vehicle is included in this recall, a dealer will install a new, corrected certification label at no cost to you. Owner notification letters were mailed March 31, 2023. You can also contact Jayco customer service at 1-800-283-8267 (Jayco recall number 9903583) to confirm whether your vehicle is affected.

Check your vehicle identification number (VIN) for open recalls and schedule the free repair with an authorized dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V102Jayco, Inc.
Component
EQUIPMENT:OTHER:LABELS
Problem
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Entegra Accolade20222023
Entegra Accolade XL20222023
Entegra Anthem20222023
Entegra Aspire20222023
Entegra Cornerstone20222023
Entegra Emblem20222023
Entegra Esteem20222023
Entegra Expanse20222023
Entegra Odyssey20222023
Entegra Qwest20222023
Entegra Reatta20222023
Entegra Reatta XL20222023
Jayco Alante20222023
Jayco Greyhawk20222023
Jayco Greyhawk Prestige20222023
Jayco Melbourne20222023
Jayco Melbourne Prestige20222023
Jayco Precept20222023
Jayco Precept Prestige20222023
Jayco Redhawk20222023
Jayco Redhawk SE20222023
Jayco Seneca20222023
Jayco Seneca Prestige20222023
Jayco Seneca XT20222023