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Entegra Launch Recall 23V081: Parking pawl may fail, allowing rollaway and crash risk

NHTSA campaign 23V081, reported February 16, 2023, 2,845 vehicles potentially affected.

What this recall means for you

The guide bushing on the transmission's parking pawl can wear out over time. If it fails, the pawl may not engage when the vehicle is parked, allowing the motorhome to roll away and increasing the risk of a crash.

A rollaway can occur without warning, especially on slopes or when the vehicle is not properly secured. Owners should be aware of this risk and take care when parking, but the recall itself addresses the underlying problem.

The remedy is free at an authorized dealer: software on the electronic stability, transmission control, direct select module, and electronic ignition switch control units will be updated. Owners can contact Jayco customer service at 1-800-283-8267 and should check their vehicle identification number for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V081Jayco, Inc.
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Problem
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Risk
Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Entegra Launch20192020202120222023
Entegra Launch LE20192020202120222023
Entegra Qwest20192020202120222023
Jayco Melbourne20192020202120222023
Jayco Melbourne Prestige20192020202120222023
Jayco Terrain20192020202120222023