- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
- Risk
- Vehicle rollaway increases the risk of a crash.
- Remedy
- Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The guide bushing on the transmission's parking pawl can wear out over time. If it fails, the pawl may not engage when the vehicle is parked, allowing the motorhome to roll away and increasing the risk of a crash.
A rollaway can occur without warning, especially on slopes or when the vehicle is not properly secured. Owners should be aware of this risk and take care when parking, but the recall itself addresses the underlying problem.
The remedy is free at an authorized dealer: software on the electronic stability, transmission control, direct select module, and electronic ignition switch control units will be updated. Owners can contact Jayco customer service at 1-800-283-8267 and should check their vehicle identification number for open recalls.