- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Problem
- Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.
- Risk
- A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
On certain 2019-2022 Subaru Crosstrek Hybrid vehicles, the harness terminal that carries low-voltage power from the converter to the 12-volt battery can corrode and break. When this happens, the 12-volt battery cannot recharge.
A 12-volt battery that cannot recharge can cause a loss of drive power, which increases the risk of a crash. Owners should take this recall seriously. Subaru will replace the converter terminal mounting bracket, and if corrosion is found on the terminals, the 12-volt output harness and terminals will also be replaced. All repairs are free at an authorized Subaru dealer.
Owner notification letters were mailed May 12, 2023. Check your VIN for open recalls and contact Subaru customer service at 1-844-373-6614 if you have questions about this recall (Subaru recall number WRD-23).
Official recall notice
Affected vehicles
| Subaru Crosstrek Hybrid | 2019202020212022 |
|---|