CarRecallWatch- Component
- VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Problem
- Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2022 35" Catalyst, 35" ZX5, and 40" ZX5 vehicles. The windshield wiper motors may operate intermittently or may fail to operate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
- Risk
- Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
- Remedy
- Dealers will replace the wiper motors, free of charge. Owner notification letters were mailed April 3, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The windshield wiper motors in these buses may run intermittently or fail to operate at all. Because the wipers can stop working, the driver's view may be reduced in rain, snow, or other bad weather, which raises the risk of a crash.
If your vehicle is affected, an authorized dealer will replace the windshield wiper motors at no cost to you. Owner notification letters were mailed April 3, 2023. You can also contact Proterra customer service at 1-864-438-0000 with questions.
Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is included, and schedule the free repair as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Proterra Catalyst | 202020212022 |
|---|---|
| Proterra ZX5 | 202020212022 |