- Component
- ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR; VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR; VISIBILITY:WINDSHIELD
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.
- Risk
- Impaired deployment of an air bag can increase the risk of injury. Impaired driver assistance safety systems can increase the risk of a crash.
- Remedy
- Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The multi-purpose camera and rearview mirror on the windshield may not be attached securely and could come loose. If they detach, the front passenger airbag may not deploy properly, and driver assistance features such as adaptive cruise control, pedestrian-detecting braking, lane keeping, and traffic sign assist may be impaired. A failed airbag deployment can increase the risk of injury, and degraded assistance systems can increase the risk of a crash.
Authorized Mercedes-Benz dealers will replace the windshield and reinstall the camera and rearview mirror as needed, free of charge. Owner notification letters were mailed March 31, 2023.
If you own a 2022 Mercedes-Benz EQS 580, contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2023030002. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz EQS 580 | 2022 |
|---|