- Component
- ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
- Risk
- An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A short circuit may develop in the heater grid relay of certain Ram heavy-duty trucks with the Cummins 6.7L Turbo Diesel engine. This can happen whether the ignition is on or off, and it can cause a fire in the engine compartment.
Because a fire can start even when the vehicle is off, owners are advised to park outside and away from structures until the repair is complete. The dealer will replace the relay free of charge. The repair is being done in phases by model year, with 2023 vehicles first, then 2022, then 2021. Owner notification letters are expected to be mailed starting April 5, 2023.
You can check whether your vehicle is affected by entering your VIN at a recall lookup site or contacting FCA US, LLC customer service at 1-800-853-1403 (recall number 13A). This recall expands and supersedes earlier recall 21V-798, so check your VIN even if you previously had a related repair.
Official recall notice
Affected vehicles
| RAM 2500 | 202120222023 |
|---|---|
| RAM 3500 | 202120222023 |
| RAM 4500 | 202120222023 |
| RAM 5500 | 202120222023 |