CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)
- Problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.
- Risk
- An engine stall increases the risk of a crash.
- Remedy
- Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
In certain cold weather conditions, while driving in EV Mode, the vehicle's hybrid control software may shut down the hybrid system if the accelerator is pressed rapidly to accelerate. The result is an engine stall, which increases the risk of a crash.
Authorized Toyota dealers will update the hybrid control (HEV ECU) software at no cost to you. Owner notification letters are expected to be mailed February 27, 2023. If you have questions, you can contact Toyota customer service at 1-800-331-4331 and reference recall number 23TA01. You can also check your vehicle's VIN for open recalls on the NHTSA website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Toyota RAV4 Prime | 2021 |
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