CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
- Risk
- A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software programming error in certain 2021 ID.4 vehicles can cause the high-voltage battery management control module to restart, or the pulse inverter to shut off. When this happens, the vehicle can lose drive power, which raises the risk of a crash.
The repair is a software update to the high-voltage battery management control unit and the pulse inverter control unit. Authorized dealers will perform the update free of charge. Owner notification letters are expected to be mailed March 31, 2023. You can also contact Volkswagen customer service at 1-800-893-5298 and reference recall number 97ZZ. Check your vehicle's VIN for open recalls to confirm whether your car is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volkswagen ID.4 | 2021 |
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