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Volvo Vnre (Electric) Recall 23V025: Failing Cabin Heater Relay Can Overheat and Cause Fire

NHTSA campaign 23V025, reported January 23, 2023, 135 vehicles potentially affected.

What this recall means for you

A cabin heater relay in certain electric trucks may fail, which can cause the coolant heater to overheat. An overheating coolant heater raises the risk of a fire.

If you own an affected truck, dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster and install replacement relays. The repair is free of charge. Owner notification letters were mailed March 16, 2023. You can contact Volvo Trucks customer service at 1-800-528-6586, and you should check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V025Volvo Trucks North America
Component
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2023 VNRE battery electric trucks. The cabin heater relay may fail, causing the coolant heater to overheat.
Risk
A coolant heater that overheats can increase the risk of fire.
Remedy
Dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster, and install replacement relays, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2301.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volvo Vnre (Electric)20192020202120222023