CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- Risk
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The 360-degree camera system in certain Ford Explorer, Lincoln Aviator, and Lincoln Corsair vehicles may fail to send video to the display, so the rearview camera image does not appear on screen. Without that image, the driver's view behind the vehicle is reduced, which increases the risk of a crash while backing up.
Owners should contact an authorized Ford or Lincoln dealer to have the image processing module (IPMB) software updated. The repair is free of charge. Owners who had a prior repair under recall 21V-735 will also need this new remedy performed. You can check whether your vehicle has open recalls by entering your VIN on the NHTSA or manufacturer website, or call Ford customer service at 1-866-436-7332 and reference recall number 23S02.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Explorer | 2020202120222023 |
|---|---|
| Lincoln Aviator | 2020202120222023 |
| Lincoln Corsair | 202020212022 |