- Component
- STEERING:COLUMN
- Problem
- New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
- Risk
- A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
- Remedy
- Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain transit buses with a double tilt steering column may have a steering column connection to the upper steering shaft that becomes loose. Over time, this looseness can lead to a loss of steering control, which increases the risk of a crash.
If you own or operate one of the affected vehicles, contact an authorized dealer as soon as possible to have the steering column and shaft components replaced. The repair is free of charge. Owner notification letters were mailed on February 1, 2023. You can also contact New Flyer's customer service at 1-204-224-6706 with questions. Check your vehicle identification number (VIN) for open recalls to confirm whether your bus is included.