- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Solstice and Entegra Expanse recreational vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
- Risk
- Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
- Remedy
- Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The HVAC system's controls, including the defrost and defog functions, may become inoperative. Without working defrost or defog, the driver may be unable to clear fogging or frost from the windshield and other windows, which reduces visibility in certain driving conditions.
Reduced visibility increases the risk of a crash. If you notice your defrost or defog controls not responding, avoid driving in conditions where fogging or frost could impair your view until the issue is repaired.
An authorized dealer will update the remote climate control module software at no cost to you. Owner notification letters were mailed on December 21, 2022. To check whether your vehicle is affected, look up your VIN for open recalls, or contact Jayco customer service at 1-800-283-8267.
Official recall notice
Affected vehicles
| Entegra Expanse | 2023 |
|---|---|
| Jayco Solstice | 2023 |