- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Proterra Operation Company, Inc. (Proterra) is recalling certain 2017-2019 Catalyst transit buses. One or more battery packs may allow liquid to leak into and accumulate in the battery pack enclosure.
- Risk
- The accumulation of liquid inside the battery pack enclosure increases the risk of a fire.
- Remedy
- Proterra will update software, inspect, and replace the battery pack, free of charge. Owner letters were mailed November 6, 2023. Owners may contact Proterra's customer service at 1-864-438-0000.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some transit buses from these model years may allow liquid to leak into and collect inside the traction battery pack enclosure. That accumulation increases the risk of a fire.
The remedy is free. Proterra will update the software, inspect the battery pack, and replace the battery pack if needed. Owner letters were mailed November 6, 2023. If you own or operate one of these buses, contact Proterra customer service at 1-864-438-0000, and check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Proterra Catalyst | 201720182019 |
|---|