- Component
- EQUIPMENT
- Problem
- General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet 4500HD/5500HD/6500HD vehicles. The hex flange lock nuts used in the suspension and steering joints, were improperly heat treated and may break.
- Risk
- Broken hex flange lock nuts may cause a loss of tension, leading to steering instability, and increasing the risk of a crash.
- Remedy
- Dealers will replace the hex flange lock nuts as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed December 27, 2022. Owner notification letters were mailed February 10, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222391080.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2021-2022 Chevrolet 4500HD, 4500XD, 5500HD and 5500XD trucks have hex flange lock nuts in the suspension and steering joints that were improperly heat treated. These nuts may break, causing a loss of tension that can lead to steering instability.
Steering instability increases the risk of a crash. If you drive one of these vehicles, take the recall seriously and do not delay getting it checked.
The repair is free. Take your vehicle to an authorized Chevrolet dealer, where the hex flange lock nuts will be replaced as necessary at no charge. You can check whether your VIN has open recalls on the NHTSA website, or contact Chevrolet customer service at 1-800-222-1020 and reference GM recall number N222391080.
Official recall notice
Affected vehicles
| Chevrolet 4500HD | 20212022 |
|---|---|
| Chevrolet 4500XD | 20212022 |
| Chevrolet 5500HD | 20212022 |
| Chevrolet 5500XD | 20212022 |
| Chevrolet 6500HD | 2022 |