CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
- Risk
- Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some vehicles equipped with the optional Surround Vision feature may lose communication between the video processing module and the rearview camera. When this happens, the rearview camera image may not appear on the display, reducing the driver's view behind the vehicle.
Reduced rear visibility increases the risk of a crash, particularly when backing up. Owners should be especially careful when reversing if the rearview image is not shown.
The repair is free at an authorized Cadillac dealer, where the video processing module software will be updated or the module replaced as needed. You can check whether your VIN has open recalls and contact Cadillac customer service at 1-800-458-8006 for more information.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Cadillac XT4 | 20192020 |
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