- Component
- STEERING:CRITICAL FASTENERS
- Problem
- Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
- Risk
- Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5342.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Nova Bus LFS and LFS Artic buses may have an insufficient clamp load on the steering gear box, which can allow the mounting plate fasteners to loosen and possibly fall out.
If these fasteners are lost, the bus may lose steering, which increases the risk of a crash. Owners are advised not to drive the vehicle until the remedy has been completed.
Nova Bus will first inspect and tighten the fasteners as an interim remedy. A permanent remedy, replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, at no charge. Owners can contact Nova Bus customer service at 1-800-350-6682, referencing recall CR5342. You can also check your VIN for open recalls.
Official recall notice
Affected vehicles
| Nova Bus LFS | 20182019202020212022 |
|---|---|
| Nova Bus LFS Artic | 2018201920202021 |