- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
- Risk
- Coolant that leaks into the high-voltage system may impact safety-critical systems and warning lights, causing a loss of vehicle control or unintended air bag deployment, and increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A sealing ring on the electric motor was assembled improperly, which can let coolant leak into the high-voltage electrical system. That leak can interfere with communication between vehicle systems and the power supply, affecting safety-critical systems and warning lights.
The danger is that a coolant leak could lead to loss of vehicle control or unintended airbag deployment, raising the risk of a crash or injury. Owners should not ignore warning lights or unusual vehicle behavior.
Dealers will inspect the electric motor and replace it if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. You can also check your VIN for open recalls and contact Volkswagen customer service at 1-800-893-5298, referencing recall number 19Q9.
Official recall notice
Affected vehicles
| Volkswagen ID.4 | 2023 |
|---|