CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Problem
- Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
- Risk
- Loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A transmission oil pump malfunction can impair the vehicle's fail-safe limited-mobility drive mode, which may result in a complete loss of drive power. Losing drive power increases the risk of a crash.
Dealers will inspect and replace the transmission as necessary, and will also update the transmission control unit software. All repairs are free of charge. Owner notification letters were mailed December 9, 2022. Owners can contact Kia customer service at 1-800-333-4542 (Kia recall number SC250) and should check their VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Kia K5 | 202120222023 |
|---|---|
| Kia Sorento | 20212022 |