- Component
- BACK OVER PREVENTION:SOFTWARE
- Problem
- BMW of North America, LLC (BMW) is recalling certain 2023 330e and 330e xDrive hybrid electric vehicles. After shifting into reverse, the rearview camera software may cause a portion of the rearview image to be obstructed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- An obstructed rearview image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed November 21, 2022. Owners may contact BMW customer service at 1-80-525-7417.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
After the vehicle is shifted into reverse, the rearview camera software may obstruct part of the rear camera image. This reduces the driver's view of what is behind the vehicle and does not meet the federal rear visibility standard, which increases the risk of a backover crash.
The fix is a software update to the rearview camera, performed by an authorized dealer at no cost to you. Owner notification letters were mailed November 21, 2022. If you have questions, you can contact BMW customer service at 1-80-525-7417. You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| BMW 330e | 2023 |
|---|