- Component
- STEERING:LINKAGES:TIE ROD ASSEMBLY
- Problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
- Risk
- Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
- Remedy
- Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain heavy trucks may have tie rod clamps that were improperly heat-treated. Over time, these clamps can crack, allowing the steering tie rods to separate.
If a tie rod separates, the driver can suddenly lose steering control, which increases the risk of a crash. Owners should take this recall seriously and arrange service promptly.
Authorized dealers will replace the tie rod clamps free of charge. Owner notification letters were mailed March 15, 2023. You can also contact Daimler Trucks North America customer service at 1-800-547-0712 and reference recall number FL955. Check your vehicle identification number (VIN) for open recalls to confirm whether your truck is affected.
Official recall notice
Affected vehicles
| Freightliner 114SD | 2023 |
|---|---|
| Western Star 4700 | 20222023 |
| Western Star 4900 | 2023 |
| Western Star 49X | 2023 |
| Western Star 6900 | 2023 |