CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
- Risk
- An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The rearview camera's coaxial cable connectors may have been improperly crimped, which can cause the camera to stop working or work only intermittently. Because the camera may fail or cut out, the driver's view behind the vehicle can be reduced, which raises the risk of a crash while backing up.
The repair is free. Authorized dealers will replace the coaxial cables at no charge. Owner notification letters were mailed January 18, 2023. If you have questions, contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782.
You can check whether your vehicle has any open recalls by entering your VIN on the NHTSA recall lookup site. If this recall applies, schedule a visit with an authorized dealer for the free cable replacement.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Cadillac XT5 | 20202021 |
|---|---|
| Cadillac XT6 | 20202021 |
| GMC Acadia | 20202021 |