CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
- Remedy
- Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Collins school buses have emergency exit window labels that may be placed in the wrong location and printed with lettering that is not tall enough. The labels do not meet Federal Motor Vehicle Safety Standard 217, which covers bus emergency exits and window retention and release.
In an emergency, unclear or misplaced exit instructions may prevent or delay use of the emergency exit, which increases the risk of injury to passengers.
The remedy is free: Collins Bus will mail replacement labels at no cost. Owner notification letters were mailed on November 21, 2022. For help, contact Collins Bus customer service at 1-800-533-1850, extension 424, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle