- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM
- Problem
- Genuine Scooters, LLC (Genuine Scooters) is recalling certain 2022 NUI MQiGT EVO scooters. A loss of drive power may occur due to a firmware issue in the electric motor.
- Risk
- Loss of drive power can increase the risk of a crash or injury.
- Remedy
- Owners are advised not to ride their scooters until the repair has been completed. Dealers will provide new motors with new firmware, free of charge. Owner notification letters are expected to be mailed in August 2022. Owners may contact Genuine Scooters customer service at 1-773-433-1316. Genuine Scooter's number for this recall is MQiGT EVO. The scooters in this recall are also affected by recall number 22V-629.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A firmware problem in the electric motor can cause the scooter to lose drive power while in use. A sudden loss of power can increase the risk of a crash or injury.
Owners are advised not to ride the scooter until the repair has been completed. Authorized dealers will replace the motor with a new one that has updated firmware, at no cost to you. Owner notification letters are expected to be mailed in August 2022. You can also contact Genuine Scooters customer service at 1-773-433-1316. This recall is also linked to recall 22V-629, so check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Genuine Scooter NIU Mqigt EVO | 2022 |
|---|