- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
- Risk
- An awning that drops or extends beyond normal operation can increase the risk of injury.
- Remedy
- Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The electric retractable awning on certain travel trailers has a welded seam in the fabric that may separate. If it does, the awning can drop beyond its normal operating range.
An awning that drops or extends beyond normal operation can increase the risk of injury. Owners should stop using the awning and keep people and objects clear of it until the repair is completed.
The repair is free. Dealers will inspect the awning and either repair or replace it at no charge. Owners who received the notification letter mailed by September 8, 2022 can contact Heartland customer service at 1-877-262-8032, and should check their VIN for any open recalls.
Check whether this recall is open on your vehicle