- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
- Remedy
- The Infotainment system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 29, 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22A5 PC901 PC902.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
On certain Nissan vehicles, the infotainment head unit may reboot when the Sirius XM subscription is set to "Not Subscribed." When this happens, the rearview camera display can stop working. Because the camera is not operating, the driver has reduced rear visibility, which raises the risk of a crash. The vehicles covered by this recall do not meet the requirements of Federal Motor Vehicle Safety Standard 111, "Rear Visibility."
The remedy is a free software update to the infotainment system. An authorized Nissan dealer will perform the update, or it may be delivered over the air. Owner notification letters were expected to be mailed on July 29, 2022. You can also contact Nissan customer service at 1-800-867-7669, and you should check your vehicle's VIN for open recalls.
Until the update is installed, check that your rearview camera is working before backing up, and use your mirrors and a visual check of the area behind the vehicle.
Official recall notice
Affected vehicles
| Nissan Frontier | 2022 |
|---|---|
| Nissan Pathfinder | 2022 |
| Nissan Redundant Rogue | 2022 |
| Nissan Rogue | 2021 |
| Nissan Titan | 2022 |