CarRecallWatch- Component
- SUSPENSION:MULTIPLE AXLE
- Problem
- Van Hool N.V. (Van Hool) is recalling certain 2021 TDX25 motorcoaches. The front axle module welds may crack, possibly causing the front axle to fail and resulting in a loss of vehicle steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Dealers will repair the welds as necessary, and install reinforcement plates, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is SB2180.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2021 motorcoaches may have front axle module welds that crack. If a crack progresses, the front axle could fail and the driver could lose steering control, which raises the risk of a crash.
The remedy is free. Authorized dealers will inspect and repair the welds as needed and install reinforcement plates. Owners were notified by letter mailed July 27, 2022. If you have questions, contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977 and reference recall SB2180.
Check your vehicle identification number (VIN) for open recalls and schedule the repair with an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Van Hool TDX25 | 2021 |
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