- Component
- SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Problem
- Shyft Group (Shyft Group) is recalling certain 2021-2022 Utilimaster Walk-In Vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
- Risk
- An incorrectly positioned headrest can increase the risk of injury during a crash.
- Remedy
- Shyft Group will install spacers, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-02.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The headrest on the passenger-side jump seat in certain 2021-2022 Utilimaster Walk-In Vans may have been installed in the wrong position. As a result, the vehicles do not meet Federal Motor Vehicle Safety Standard 202 for head restraints.
An incorrectly positioned headrest can increase the risk of injury in a crash. If you own an affected van, contact Shyft Group customer service at 1-800-237-7806 to arrange the repair. Shyft Group will install spacers to correct the headrest position at no cost to you.
Owner notification letters were mailed on June 22, 2022. Check your vehicle identification number (VIN) for open recalls to confirm whether your van is included, and have the repair done at an authorized dealer.
Official recall notice
Affected vehicles
| Utilimaster Walk-IN Van | 20212022 |
|---|