- Component
- STEERING:HYDRAULIC POWER ASSIST SYSTEM
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain 2023 LR Battery Electric trucks. During certain driving maneuvers, the power steering system may lose pressure, causing a loss of power steering assist.
- Risk
- Loss of power steering assist increases the risk of a crash.
- Remedy
- Dealers replace the higher ratio steering gear and power steering pump software for higher RPM's on the steering pump, free of charge. Owner notification letters were mailed on May 24, 2022. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0434.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Mack LR Battery Electric trucks may lose hydraulic power steering pressure during some driving maneuvers. When this happens, the truck loses power steering assist, which makes it harder to steer and increases the risk of a crash.
To fix the problem, authorized dealers will replace the higher ratio steering gear and update the power steering pump software for higher RPMs. The repair is free of charge. Owner notification letters were mailed on May 24, 2022. If you have questions, you can contact Mack customer service at 1-800-866-1177, referencing recall SC0434.
If you own one of these trucks, contact an authorized Mack dealer to schedule the free repair, and check your VIN for any open recalls.
Official recall notice
Affected vehicles
| Mack LR Electric | 202120222023 |
|---|