CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Hi-Tech E.V.S. (Hi-Tech) is recalling certain 2021 Spartan Gladiator and 2020 MetroStar emergency vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
- Risk
- If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.
- Remedy
- Spartan will replace the LCD display, free of charge. Owner notification letters are expected to be mailed on April 22, 2022. Owners may contact Hi-Tech's customer service at 1-209-847-3042.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2020 MetroStar and 2021 Gladiator emergency vehicles have a Weldon V-Mux Vista IV LCD display that controls emergency vehicle lighting and HVAC functions. Low voltage spikes, which can vary with the vehicle's electrical installation, may cause the display to lock up or stop working.
If the display freezes or becomes nonfunctional, emergency response efforts can be delayed, which increases the risk of injury. Owners should contact Hi-Tech E.V.S. customer service at 1-209-847-3042 for details.
The remedy is free: Spartan will replace the LCD display at no charge. Owner notification letters are expected to be mailed on April 22, 2022. Check your vehicle's VIN for open recalls as well.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| HI-Tech E.V.S. Spartan Gladiator | 2021 |
|---|---|
| HI-Tech E.V.S. Spartan Metrostar | 2020 |