- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Harley Davidson Motor Company (Harley-Davidson) is recalling certain 2021 Pan America 1250S (RA1250S), Pan America 1250 (RA1250), and Sportster S (RH1250S) motorcycles. The instrument cluster module may not display the speedometer and neutral indicator at start-up when the module is below freezing temperatures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 123, "Motorcycle Controls and Displays."
- Risk
- Operating a motorcycle without a visible speedometer or neutral indicator may increase the risk of a crash.
- Remedy
- Dealers will update the instrument cluster module software, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0631.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
On certain 2021 Pan America and Sportster S motorcycles, the instrument cluster may fail to display the speedometer and neutral indicator when it starts up in below-freezing temperatures. The motorcycles therefore do not meet a federal motorcycle display safety standard.
Riding without a visible speedometer or neutral indicator can increase the risk of a crash, because you may not know your speed or whether the transmission is in neutral. If your motorcycle is affected, have an authorized Harley-Davidson dealer update the instrument cluster module software. The repair is free of charge. You can also check your VIN for open recalls and contact Harley-Davidson customer service at 1-800-258-2464.
Official recall notice
Affected vehicles
| Harley-Davidson RA1250 | 2021 |
|---|---|
| Harley-Davidson RA1250S | 2021 |
| Harley-Davidson RH1250S | 2021 |