CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Problem
- Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The driver or passenger window may not open or close properly.
- Risk
- The driver may become distracted while attempting to open or close the window while driving, increasing the risk of a crash.
- Remedy
- Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2022. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1412.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The driver or passenger window on certain Dennis Eagle Elite and Proview vehicles may not open or close properly. The problem is in the electrical system, specifically the instrument cluster and its software, along with the power window controls.
Because a window that will not work as expected can pull the driver's attention away from the road while they try to operate it, this increases the risk of a crash.
If you own one of these vehicles, a dealer will update the instrument cluster software at no cost to you. Owner notification letters were mailed on January 31, 2022. You can also contact Dennis Eagle customer service at 1-813-440-8136, referencing recall number FSI1412, and check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Dennis Eagle Elite | 20172018201920202021 |
|---|---|
| Dennis Eagle Proview | 20172018201920202021 |