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Keystone Alpine Recall 22V015: Rear exterior ladder can detach during use, risking injury

NHTSA campaign 22V015, reported January 17, 2022, 407 vehicles potentially affected.

What this recall means for you

The exterior ladder on certain vehicles may not be properly secured to the rear wall. If the ladder is not attached correctly, it can come loose while someone is using it.

A ladder that detaches during use can cause a fall and injury. Owners should stop using the ladder until the repair is completed.

Authorized dealers will attach the ladder properly to a backer in the rear wall at no charge. Owners who received a notification letter can contact Keystone customer service at 1-866-425-4369. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 22V015Keystone RV Company
Component
STRUCTURE:BODY:STEP/LADDER
Problem
Keystone RV Company (Keystone) is recalling certain 2022 Alpine and Avalanche vehicles. The vehicles may be equipped with an exterior ladder that is not properly secured to the rear wall of the vehicle.
Risk
If the ladder is not properly attached to the trailer, the ladder may detach while being used, increasing the risk of injury.
Remedy
Keystone dealers will properly attach the ladders to a backer in the rear wall, free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-419.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Keystone Alpine2022
Keystone Avalanche2022