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Ford Transit Recall 21V978: Driveshaft May Separate, Causing Loss of Power

NHTSA campaign 21V978, reported December 16, 2021, 4,548 vehicles potentially affected.

What this recall means for you

On certain all-wheel-drive vehicles, the bolts that attach the rear driveshaft to the transfer case can loosen or become damaged. If this happens, the driveshaft can separate from the transfer case.

A separated driveshaft can cause a loss of drive power. It can also allow the vehicle to move unintentionally while parked if the parking brake is not engaged, which raises the risk of a crash.

Dealers will inspect the driveshaft bolts and replace them. If any bolts are found loose, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. The repair is free of charge. Owners were notified by letter starting February 4, 2022, and can contact Ford customer service at 1-866-436-7332 with Ford recall number 21S54. You can also check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V978Ford Motor Company
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Problem
Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
Risk
Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Transit2020