- Component
- ELECTRICAL SYSTEM; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.
- Risk
- Damaged components may overheat, increasing the risk of a fire.
- Remedy
- Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
This recall covers one 2017 Mercedes-Benz Sprinter motorhome equipped with a Multiplex G9 unit, which controls equipment and accessories in the vehicle. Excessive voltage can damage the components on the board.
Damaged components may overheat, which increases the risk of a fire.
Owners should contact TOURIG at 1-303-710-2914. An authorized dealer will install an additional circuit module to the existing component board at no cost. You can also check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Tourig Mercedes-Benz Sprinter | 2017 |
|---|