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Prevost X3 COM Recall 21V951: Front Ceiling Panel Can Fall, Risking Driver Distraction and Injury

NHTSA campaign 21V951, reported December 9, 2021, 201 vehicles potentially affected.

What this recall means for you

The front ceiling panel in these buses may come loose and fall. A falling panel can distract the driver, raising the risk of a crash, or strike a passenger or other occupant and cause injury.

If you own one of these buses, the repair is free. Prevost Service Centers will reinforce the front ceiling panel at no cost. Owners were notified by mail beginning December 17, 2021. You can also contact Prevost customer service at 1-866-870-2046 and reference recall number SR21-12. Check your vehicle identification number (VIN) for open recalls to confirm whether your bus is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V951Prevost Car (US) Inc.
Component
STRUCTURE:INTERIOR PANELS:CEILING
Problem
Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.
Risk
A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.
Remedy
Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Prevost X3 Coach202020212022
Prevost X3 COM202020212022