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Jeep Wrangler 4XE Recall 21V949: Odometer May Stop Showing Mileage, Risking Missed Maintenance

NHTSA campaign 21V949, reported December 9, 2021, 2,903 vehicles potentially affected.

What this recall means for you

After about 13,342 miles, the odometer on certain 2021 Jeep Wrangler 4xe plug-in hybrids can stop displaying the vehicle's mileage. Without a mileage reading, owners may not notice when safety-related maintenance is due, which could affect how safely the vehicle operates and raise the risk of a crash. The vehicles also fail to meet Federal Motor Vehicle Safety Standard 101 for control and displays.

Dealers will update the instrument panel cluster software on vehicles with fewer than 13,342 miles, and replace the instrument panel cluster on vehicles where the mileage is no longer displayed. The repair is free. Owner notification letters were mailed December 28, 2021.

If you own this vehicle, check your VIN for open recalls and contact FCA US, LLC customer service at 1-800-853-1403, referencing recall Y94, or visit an authorized dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V949Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. After reaching 13,342 miles, the odometer will no longer display vehicle mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk
A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Remedy
Dealers will update the instrument panel cluster (IPC) software on vehicles with less than 13,342 miles, and replace the IPC on vehicles in which the mileage is not displayed, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y94.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Jeep Wrangler 4XE2021