CarRecallWatch- Component
- SUSPENSION:REAR
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
- Risk
- Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
- Remedy
- Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain motorhomes may have rear suspension mounting fasteners that were not tightened properly during assembly. These fasteners attach the rear-drive axle to the rear suspension, and they could loosen or break over time.
If the fasteners loosen or break, the rear-drive axle can shift out of place, which increases the risk of a crash. Owners should take this seriously and avoid delaying the repair.
The repair is free at an authorized dealer. Dealers will inspect the rear suspension fasteners, replace any that are damaged, and tighten them as needed. Owners can check their vehicle identification number (VIN) for open recalls and contact Jayco customer service at 1-800-283-8267 with questions.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Entegra Anthem | 202020212022 |
|---|---|
| Entegra Embark | 2022 |
| Entegra Reatta | 202020212022 |
| Entegra Reatta XL | 202020212022 |
| Entegra Redundant Embark | 20202021 |
| Jayco Embark | 202020212022 |