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Ford Escape Recall 21V869: Battery May Fail, Causing Sudden Loss of Drive Power

NHTSA campaign 21V869, reported November 10, 2021, 1 vehicles potentially affected.

What this recall means for you

Some 2021 Ford Escape hybrids may have a high voltage battery that can fail. If it does, the vehicle can suddenly lose drive power, which increases the risk of a crash.

If you own this vehicle, contact Ford customer service at 1-866-436-7332 or take it to an authorized Ford dealer. A dealer will replace the high voltage battery at no cost to you. Owner notification letters were mailed December 1, 2021. Check your VIN for any open recalls, since this repair is free and you should not have to pay for it.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V869Ford Motor Company
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; HYBRID PROPULSION SYSTEM
Problem
Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Risk
A sudden loss of drive power increases the risk of a crash.
Remedy
A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Escape2021