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Rolls-Royce Phantom Recall 21V855: Rear camera image can be partly blocked, raising crash risk

NHTSA campaign 21V855, reported November 3, 2021, 442 vehicles potentially affected.

What this recall means for you

On certain Rolls-Royce Phantom vehicles, the Central Information Display may not rise to its correct position. When this happens, the rearview camera image is partially blocked from view.

A partially blocked rearview camera reduces the driver's view behind the vehicle, which increases the risk of a crash or injury.

The remedy is a free software update performed by an authorized dealer. Owner notification letters were mailed December 28, 2021. You can contact Rolls-Royce customer service at 1-877-877-3735, and you should check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V855BMW of North America, LLC
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Problem
Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.
Risk
A partially blocked rearview camera image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Rolls-Royce Phantom2019202020212022