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Heartland Cyclone Recall 21V849: Loose Wires Can Cause Electrical Arcing and Fire

NHTSA campaign 21V849, reported November 1, 2021, 1,783 vehicles potentially affected.

What this recall means for you

Some Heartland toy hauler trailers may have transfer switch wire securement lugs that were not tightened properly at the factory. Over time, the wires can come loose inside the electrical system.

Loose wires can cause electrical arcing, which increases the risk of a fire. Owners should not ignore this recall, especially if the trailer is parked or stored with its electrical system connected.

Authorized Heartland dealers will inspect and tighten the securement lugs at no charge. Owners who received the notification letter mailed December 16, 2021 can also contact Heartland customer service at 1-877-262-8032. You can check your vehicle identification number (VIN) for open recalls to confirm whether your trailer is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V849Heartland Recreational Vehicles, LLC
Component
ELECTRICAL SYSTEM:WIRING
Problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.
Risk
Loose wires can cause electrical arcing, increasing the risk of a fire.
Remedy
Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Heartland Cyclone20202021
Heartland Road Warrior201920202021