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HME RAM 5500 Recall 21V808: Low Oil Warning May Fail, Risking Engine Damage and Fire

NHTSA campaign 21V808, reported October 15, 2021, 3 vehicles potentially affected.

What this recall means for you

The engine calibration software in certain vehicles may not warn the driver when engine oil is low. Running with low oil can damage the engine, causing an oil leak or a punctured engine block, which increases the risk of a fire.

If you own an affected vehicle, the fix is free. Authorized dealers will update the engine calibration software at no cost. Owner notification letters are expected to be mailed February 25, 2022. You can also contact HME's customer service at 1-616-534-1463 with questions. Check your VIN for open recalls to confirm whether your vehicle is included.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V808HME, Inc.
Component
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Problem
HME, Inc. (HME) is recalling certain 2019 Ram 5500 emergency vehicles. The engine calibration software may not warn about low oil volume.
Risk
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy
On behalf of HME, FCA dealers will update the engine calibration software, free of charge. Owner notification letters are expected to be mailed February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

HME RAM 55002019