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HME RAM 5500 Recall 21V807: Over-tightened lug nuts can break wheel studs and cause wheel separation

NHTSA campaign 21V807, reported October 15, 2021, 5 vehicles potentially affected.

What this recall means for you

Certain 2018-2020 Ram 5500 emergency vehicles may have had their flanged wheel lug nuts over-tightened during service. An over-tightened lug nut can cause the wheel stud to break, which may lead to a wheel separating from the vehicle and increases the risk of a crash.

The remedy is free. Dealers will update the torque specification in the owner's manual and other published service documents, and will inspect the wheel studs and replace them if necessary at no cost to you. Owner notification letters are expected to be mailed on February 25, 2022.

To find out whether your vehicle is affected, check your VIN for open recalls at NHTSA's website, or contact HME's customer service at 1-616-534-1463. If your vehicle is included, schedule the inspection with an authorized dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V807HME, Inc.
Component
WHEELS; WHEELS:LUGS/NUTS/BOLTS/STUDS
Problem
HME, Inc. (HME) is recalling certain 2018-2020 Ram 5500 emergency vehicles. The flanged wheel lug nuts may have been over-tightened during service.
Risk
An over-tightened lug nut may cause the wheel stud to break, resulting in wheel separation and increasing the risk of a crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed on February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

HME RAM 5500201820192020